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Purchase Terms & Conditions

1. User’s Acknowledgment & Acceptance of Terms

BY COMPLETING YOUR PURCHASE, YOU AGREE TO THESE TERMS AND CONDITIONS:

Throughout these Terms, “we”, “us”, and “our” refer to AoCP Associates LLC dba The Academy of Coaching Psychology (AoCP®), dba The Academy of Coaching Psychology & Supervision, with a business address of 7901 4th Street North, St. Petersburg, FL 33702, United States.

The Academy of Coaching Psychology offers a range of Online Courses, including but not limited to the Accelerated Certification in Positive Psychology Coaching, the Accreditation in Positive Psychology Coaching, Professional Certification in Coaching Supervision, and Advanced Certification in Coaching Supervision.

The Academy of Coaching Psychology offers these Online Courses, including all content, information, products, resources, downloads, tools, and services available from this Site to you, the User, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. The terms “user,” “you” and “your” refers to Site visitors, customers, and any other purchaser of an Online Course. 

By visiting this site and/or purchasing an Online Course from this site, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Use”, “Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms apply to all users, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before purchasing and accessing the Online Course. By using any part of the site or service, you agree to be bound by these Terms. If you do not agree to all the terms, you may not access the Online Course or site.

We reserve the right to update or replace any part of these Terms from time to time. The current version of the Terms will be available on our website.

2. Purchase Terms & Refund Policy
 

(a) Age & Consent. By agreeing to these Terms, you represent that you are at least the age of majority in your state, jurisdiction, or province, and have the consent to allow any minor dependents to use this site, if applicable. Children under the age of 18 are prohibited from using the site without parental or guardian consent.

You agree not to use our products for illegal purposes or violate any laws in your jurisdiction (including copyright laws). You agree not to transmit worms, viruses, or any code of a destructive nature. Any breach of these Terms may result in immediate termination of service.

(b) Refund Policy. Due to the digital nature of our Online Courses and the immediate access provided to course content and resources, purchases are final and non-refundable once access to the Online Course has been provided, except where otherwise stated or required by applicable law. If you’re dissatisfied with your purchase, please contact us at [email protected] and we will do our best to resolve the issue.

(c) Payment Plans. If you choose a payment plan, you agree to complete all payments according to the agreed schedule. Payment plans are NOT subscriptions but commitments to pay the full purchase price in installments. 

Non-payment may result in revoked access to the product until the balance is settled. Failure to complete payments does not negate your responsibility to fulfill the payment plan terms.

Please note that any default, request for a refund, or attempt to terminate your purchase after accessing the product(s) does not negate your responsibility to complete any remaining payments under the payment plan.

(d) Payment Disputes. By providing your payment information, you authorize the Company to charge your account for all fees owed under this Agreement. You agree to resolve any payment disputes directly with the Company before initiating a dispute with your financial institution. If a chargeback is initiated without first attempting resolution, you agree to immediately cancel or withdraw the dispute upon our request.

In the event of non-payment or an unresolved chargeback, you will be responsible for any additional fees, including but not limited to, attorneys’ fees, collections costs, and any other expenses incurred by the Company in recovering the outstanding balance. If payment remains unresolved after attempts to resolve the matter directly, the Company reserves the right to forward the unpaid balance to a collections agency, and you agree to cover all costs associated with such collections efforts.

(e) Attendance. Some courses include live workshops or other scheduled learning activities. By purchasing such a course, you acknowledge that it is your responsibility to ensure you can attend the published session dates and times.

We are not responsible for changes in your personal or professional circumstances that prevent attendance after purchase. Missed sessions are not eligible for refunds and may not be transferable to another cohort unless expressly stated otherwise.

Failure to attend required live sessions may result in non-completion of the course and may affect your eligibility for course certificates, continuing education credits, or external qualifications. In such cases, we can only verify or certify the components that you have successfully attended and completed.

The Academy of Coaching Psychology accepts no responsibility for any impact that non-attendance may have on your ability to meet the requirements of any third-party accreditation, certification, credentialing, or professional body.

3. General Conditions

(a) License Terms. The Company agrees to provide access to the Online Course, as outlined on the original web page where you complete your purchase. This may include digital or downloadable resources, online training, live learning activities, and access to private forums or communities operated by the Company or hosted through a third-party platform.

As a condition of purchasing access to the Online Course, you agree to be bound by and abide by all applicable policies and procedures set out in this Agreement, including those incorporated by reference.

Limited Access. You will have access to the Online Course for a period of 12 months from the date of purchase. After this period, your access will expire unless otherwise stated at the time of purchase or an additional period of access is purchased.

Bonuses. From time to time, the Company may offer bonuses to individuals who purchase an Online Course. You will be entitled to any bonuses offered as part of your purchase at the time of enrollment. Bonuses may vary between programs, campaigns, and promotions and are not guaranteed to remain available throughout the lifetime of the product.

(b) Usage Restrictions. You agree not to sell, resell, publish, reproduce, duplicate, copy, distribute, or otherwise exploit any portion of the Online Course, services, resources, or products accessed through the Company’s platform without express written permission.

Use of Artificial Intelligence. You agree not to upload, input, reproduce, or otherwise make available the Company’s proprietary course content, materials, resources, or downloads to any artificial intelligence (AI) platform or machine learning system without express written permission from the Company.

A breach of this provision may result in suspension or termination of access to the Online Course and may result in further action where necessary to protect the Company’s intellectual property rights.

(c) Educational Content and Professional Advice. You acknowledge that the information provided in any course, resource, product, or program via this site is for educational and informational purposes only and does not constitute legal, financial, therapeutic, mental health, or medical advice. It is not intended as a substitute for advice from an appropriately qualified professional.

We make reasonable efforts to ensure course content is accurate and current at the time it is provided. However, professional standards, research, regulations, and third-party requirements may change over time. You are responsible for referring to current requirements issued by relevant professional or credentialing bodies where applicable.

(d) Suspension or Termination of Access. The Company reserves the right to suspend or terminate access where a user breaches these Terms, engages in unlawful or inappropriate conduct, compromises the learning environment or the rights of others, or where reasonably necessary to protect the Company, its participants, or its services.

(e) Third-Party Links. An Online Course may include references or links, including affiliate links, to third-party materials, products, services, websites, or information. Such references do not constitute or imply endorsement, sponsorship, or formal affiliation with the Company unless expressly stated.

The Company does not control third-party products, services, websites, or content and is not responsible for their availability, content, accuracy, or practices. To the extent permitted by applicable law, the Company is not responsible for loss or damage arising from your independent purchase or use of third-party products, services, websites, or content. Any complaints or concerns relating to a third-party product or service should be directed to the relevant third party.

4. Account Creation

In order to use the Site and/or access any purchased products, you may be required to provide personal information such as your name, email address, username, and password. You agree that any registration information you provide to The Academy of Coaching Psychology, will always be accurate, current, and complete. You may not impersonate someone else or provide account information or an email address that is not your own.

Your account must not be used for any illegal or unauthorized purposes. If your account is compromised, you agree to notify us immediately via email and change your password. Any violation of these terms may result in the termination of your account, without a refund.

5. Lawful Purposes
 

You may use the Site and any purchased products only for lawful purposes. You agree not to post or transmit any material that infringes on others’ rights, is discriminatory, harmful, racist, unethical, threatening, defamatory, invasive of privacy, vulgar, obscene, or otherwise objectionable. Any such actions are grounds for immediate termination of your access to the products and services, without a refund.

Infringement Notification. The Academy of Coaching Psychology respects the intellectual property rights of others and expects users to do the same. If you believe content accessible on our Site infringes on your copyright, you may file a notice of infringement by providing the required information.

How to File an Infringement Notification. Please send your notification to:

Email: [email protected]
Address: 7901 4th Street North, St. Petersburg, FL 33702, United States.

In any such notice, please include sufficient information to address the items specified below:

  • Identification of the copyrighted work being infringed.
  • Identification of the infringing material, with relevant URLs or screenshots.
  • Your contact information (full name, address, email, and phone number).
  • A statement affirming that you have a good faith belief that the use of the material is unauthorized.
  • A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner.
  • Your signature, either physical or electronic.

6. Order Confirmation
 

We will email you a confirmation of your order and details regarding product delivery. If there is an error in the confirmation or delivery, please notify us within 7 days of purchase to correct any discrepancies: [email protected]

7. Product Description

We strive to accurately describe and display all products. However, we do not guarantee that the descriptions are entirely accurate, complete, current, or error-free. We reserve the right to correct any errors in descriptions or pricing and cancel any order based on incorrect pricing.

8. Products Or Services

Certain products or services may be available exclusively online and/or in limited quantities. These items are subject to our Return Policy.

We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction. We may also limit the quantities of any products offered, or discontinue any product at any time, without notice.

We do not warrant that the quality of any product or service will meet your expectations, nor that any errors will be corrected.

9. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy. You can view our full Privacy Policy at www.theaocp.com/privacy-policy 

10. Our Intellectual Property

The content on this Site, including text, graphics, logos, and digital products, is owned by The Academy of Coaching Psychology™, and is protected by intellectual property laws. You may not use, reproduce, or distribute any materials without express written permission. 

  • Trademarks: AoCP® is a registered trademark of AoCP Associates LLC
  • No Resale: You may not sell or transfer any purchased products or services to others without prior written consent from the Company.
  • No Sharing: You may not share access to any purchased products with others unless expressly authorized by the Company. 

11. Modifications To the Service And Prices
 

Prices for our products and services may change at any time without notice. We reserve the right to modify or discontinue any product or service at any time, without liability to you or any third-party. If a product is discontinued within 60 days of purchase, you may be eligible for a refund. 

12. No Guarantees

We cannot guarantee specific outcomes from using our Online Course. Results depend on many factors, including your participation and circumstances, which are beyond our control. Testimonials represent possible outcomes, not guaranteed results.

We may include third-party affiliate links in our Online Course, website, or other online platforms. The Company is not responsible for the quality of third-party products or services and is not liable for any issues arising from their use. 

13. Non-Disparagement
 

You agree not to make defamatory or disparaging statements about the Company, its officers, directors, employees, or products, except as required by law. This provision in no way restricts your ability to communicate reviews or performance assessments about the Company’s goods or services.

14. Confidentiality

Some courses may include live workshops, supervision, coaching practice, group discussions, or other activities in which participants share information about their professional practice. You agree to respect the confidentiality of information shared by other participants and not to disclose such information outside the learning environment without appropriate permission.

Where you choose to discuss client work, you remain responsible for protecting your clients’ confidentiality and for deciding what information is appropriate to share. You agree to appropriately anonymize client and third-party information and to ensure that anything you share is consistent with your professional obligations, client agreements, and any confidentiality guidance provided as part of the course. Where appropriate, you are responsible for obtaining your client's permission.

You should not share confidential or identifying information through course forums, community areas, or other online spaces unless expressly invited and appropriate safeguards are in place.

15. Limitation Of Liability & Release of Claims

To the fullest extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, consequential, or economic losses arising from your use of the Site, services, or Online Course.

To the fullest extent permitted by applicable law, the Company's total liability arising from or relating to your purchase or use of an Online Course will not exceed the amount you paid for that Online Course. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited,

16. Indemnification
 

You agree to indemnify and hold the Company harmless from any losses, damages, claims, or expenses arising from your breach of this Agreement or your use of the Site, course, products, or services.

17. Changes To Posted Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the Site or Service after such updates means you accept the changes. The most recent version of the Terms will always be available on our Site. 

18. Entire Agreement

This Agreement constitutes the entire agreement between you and AoCP Associates LLC regarding the Site, products, and services. No waiver of any provision shall be binding unless in writing. 

19. Notices

All notices under this Agreement shall be addressed to:

AoCP Associates LLC
7901 4th Street North

St. Petersburg

FL 33702

United States.

E-mail address: [email protected]

20. Governing Law; Venue; Mediation

This Agreement shall be construed in accordance with, and governed by, the laws of the State of Florida as applied to contracts that are executed and performed entirely in Florida. The exclusive venue for any arbitration or legal proceeding based on or arising out of this Agreement shall be Pinellas County, Florida.

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the parties agree to the following process:

  • Good Faith Negotiation:

The parties will first attempt to resolve the matter through informal negotiations, conducted in good faith. Either party may initiate the negotiation process by notifying the other party in writing of the dispute and providing a brief description of the nature of the dispute.

  • Mediation:

If the parties are unable to resolve the dispute through good faith negotiations within thirty (30) days, the dispute shall proceed to mediation. Mediation will be conducted by a neutral third-party mediator, selected by mutual agreement of the parties. The cost of mediation shall be shared equally by both parties.

  • Arbitration:

 If mediation fails to resolve the dispute, the matter shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), or another mutually agreed-upon arbitration service. The arbitration will take place in Pinellas County, Florida. Each party shall bear its own costs for the arbitration, except for the fees of the arbitrator and any administrative expenses, which shall be shared equally unless otherwise determined by the arbitrator. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

By agreeing to arbitration, the parties waive their rights to a trial in court, including the right to a jury trial, except as provided by law.

21. Severability

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

22. Assignment

These Terms are not transferable by you without the Company’s written consent.

23. Electronic Acceptance

By selecting an “I Agree” checkbox or similar option when completing your purchase, you confirm that you have read, understood, and agreed to these Terms. Your electronic acceptance of these Terms is intended to be legally binding.

Questions about these Terms and Conditions? Email us at: [email protected]